— Extended Warranty Repairs —
Have a third-party extended warranty or vehicle service contract? Bring your car to Zeus. We diagnose the problem, document it properly and deal with the warranty company for you, so you’re not stuck on hold arguing with an adjuster.
— On Your Side —
Warranty companies review every claim looking for a reason to say no. A vague diagnosis or missing paperwork is all it takes for a legitimate repair to get denied.
That’s why we build the case before we ever call. We pin down exactly what failed and why, back it up with evidence, and push for the full repair your contract is supposed to cover. If an adjuster pushes back, we push back too.
Fault codes and freeze-frame data showing what happened at the moment of failure.
Clear photos of the failed part and the damage, before anything is replaced.
Pressure, compression and electrical tests that confirm the diagnosis.
Itemized parts and labor, so the warranty company can’t quietly cut the job short.
— How It Works —
01
Bring the car and your warranty contract or policy number. We confirm your coverage and deductible up front.
02
We find the root cause and document it with scan data, test results and photos.
03
We send the evidence and estimate to the warranty company, answer the adjuster’s questions and get the repair authorized.
04
Once it’s approved, we fix it right. You pay your deductible and anything your contract doesn’t cover.
1–3 business days
Parts like alternators, starters, water pumps, AC compressors and sensors are usually approved quickly once the diagnosis is documented.
3–7+ business days
Major powertrain claims take longer. The warranty company may send an inspector or require a teardown before approving. We plan for that up front and keep you posted.
Timelines are typical, not guaranteed. The warranty company sets the pace, and we push to keep it moving.
— Know Before You Sign —
When an engine or transmission fails internally, the warranty company usually won’t approve a repair until someone opens it up and shows them what broke. Taking it apart costs labor, and they’ll ask you to sign off on that teardown first.
Here’s the catch: if the teardown shows a covered failure, that labor is typically paid as part of the claim. If the claim is denied, the teardown labor is usually yours to pay. That’s why we run every test we can from the outside first, and walk you through the odds before you sign anything.
— Common Denials —
Denial Reason
The adjuster claims the problem started before your coverage did.
Our response: scan data and physical evidence showing a sudden failure, not a slow one that was already there.
Denial Reason
The adjuster blames skipped oil changes or missing service records.
Our response: your service history plus inspection findings that show what actually caused the failure.
Denial Reason
They approve the failed part but refuse the damage it caused to everything around it.
Our response: documenting how the failure spread, and pointing to what your contract says about resulting damage.
— Parts Matter —
To save money, warranty companies often send the cheapest part they can find: a salvage-yard pull or a bargain rebuild. Plenty of shops install whatever shows up. We don’t.
What the warranty company may send
How Zeus handles it
— Warranty Companies —
We handle claims with the major third-party warranty and service contract companies, including:
Don’t see your plan? Call us with your plan name and we’ll check. Most contracts let you choose any licensed repair shop.
— Come Prepared —
— FAQ —
Usually not. Most third-party service contracts let you choose any licensed repair shop. Check your contract, or call us and we’ll look at it with you.
Typically your deductible, plus anything your contract doesn’t cover, like maintenance items or excluded parts. We go over this with you before any work starts.
It depends on the warranty company and the repair. Simple component repairs can be approved quickly, while major engine or transmission claims often take longer and may require an inspection. We keep you updated the whole way.
We stop and explain your options before anything else happens. We’ll share the documentation we collected, help you appeal if it makes sense, or quote the repair so you can decide. We don’t do work you haven’t approved.
Some contracts allow used or remanufactured parts. We inspect every part before it goes on your car, and if something isn’t right, we document it and push back.
No. Repairs under the original manufacturer’s warranty are normally handled by the dealer. This page is about extended warranties and service contracts from third-party companies.
Zeus Performance is an independent repair shop and is not affiliated with any warranty company. Coverage, deductibles and approval are determined by your contract and your warranty provider.
— Let Us Handle It —
Bring your car and your contract. We’ll take it from there.